Terms of service

Welcome to Alex Carter Outdoors

Our store is operated by Nexbridge Global Inc. We are here to help you choose outdoor clothing and gear with clear information and friendly support.

Your order

Prices are shown in US dollars. Your selected size, color, quantity and final total, including any applicable tax and shipping, are displayed at checkout. If you would like help with an order or notice an error, please email support@alexcarteroutdoors.com so we can help.

Shipping and returns

We ship within 1 day from our US West Coast warehouse. Normal delivery takes 2–7 days, depending on your location. Carrier delays can occasionally affect arrival times. We currently deliver within the United States.

You have 30 days after delivery to request a return. For a change-of-mind or other non-quality return, return shipping is paid by the buyer. Please contact us first so we can provide the correct return address and help with the next steps. We issue refunds within 3 days after receiving the returned item; your payment provider may need additional time to post the credit.

For complete details, please see our Shipping policy and Return and refund policy.

Product information

We aim to make product details clear. Sizes, package contents and specifications are listed on each product page. Screen settings can affect how colors appear. If a measurement or specification is unclear, our team will be happy to help before you order. Please follow the manufacturer’s instructions and any applicable local requirements when using outdoor equipment.

Your privacy

Our Privacy policy explains how customer information is handled.

We are here to help

Email: support@alexcarteroutdoors.com
Phone: +1 202-498-9420
Operator: Nexbridge Global Inc.
Business correspondence: 1500 N Grant St, Ste R, Denver, CO 80203, United States. This correspondence address is not a return address.